Returns & Exchanges

At Reloved Again, we want you to be completely satisfied with your sustainable fashion finds, which is why we offer a 14-day return period for all items in their original condition. Please ensure all security tags remain attached to qualify for a full refund back to your original payment method.

1

Initiate Your Return

Log into your account and select the order you wish to return, or contact our support team with your order number to request a return authorization label.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring that all Reloved Again tags and designer labels are still securely attached to the garments.

3

Ship the Item

Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location within 48 hours of your request.

4

Receive Your Refund

Once our quality control team inspects and approves the return, your refund will be processed and credited to your account within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing